CareSurround supports people wherever they need extra support, reassurance and connection — whether they are recovering at home, managing medication, living independently, or being supported in specialist housing or community settings.
One digital solution for home, community and service management teams
CareSurround connects people at home, local service teams, families and alarm-handling partners through one secure digital platform. It supports routine prompts, wellbeing checks, remote contact and escalation pathways — without asking organisations to manage end user consumer technology.
Prompt
Medication reminders, wellbeing checks and scheduled messages delivered through familiar in-home devices.
Connect
Secure video and voice contact between service teams, families and the people they support — whenever it's needed.
Respond
Clear routes through to friends, family, service providers and alarm-handling partners when escalation is necessary.
Practical digital support, managed safely at scale
Five core capabilities, designed around real service requirements: checking in, prompting, connecting, escalating and managing devices across multiple homes and supported settings.
Wellbeing checks
Send scheduled check-ins to individuals or groups and capture responses for service-team follow-up.
Prompting
Deliver scheduled medication reminders, hydration prompts and routine nudges through familiar in-home devices.
Remote visits
Enable care workers, support teams, housing staff or simply those who care to make structured voice and video contact.
Alerts and reports
Flag missed check-ins, lack of response, device issues and service activity for operational teams.
System integration
Connect consumer devices, home gateways, alarm-handling platforms, service dashboards and systems.
Built for organisations delivering support in the real world
CareSurround is a shared digital infrastructure for organisations entrusted to keep people safe, connected and supported at home and in community settings.
Local authorities & public-sector care teams
Modernise preventative community support, medication prompts and wellbeing checks through secure managed infrastructure.
Housing providers
Support independent living, tenant wellbeing, digital inclusion and future housing-related alerts through one in-home service.
Care & support providers
Extend service capacity through remote check-ins, family involvement and structured support between visits.
Health & community services
Support discharge, reablement, virtual ward models, long-term condition monitoring and palliative care at home.
A shared platform for overlapping needs
The same household may need adult social care, housing support, digital inclusion and family reassurance. CareSurround is designed so one deployment can support multiple service needs over time.
The technology behind connected support at home
The platform combines device management, secure connectivity, in-home communication, family access and integration with service and response infrastructure.
In-home devices
Tablets, voice assistants, sensors and communication devices.
Secure connectivity
Home gateways, secure connectivity and managed device management.
Management Platform
Role-based access, prompts, alerts, device status and workflows.
Response layer
Friends and family, service provision and alarm handling.
Practical use cases, not technology for its own sake
From routine community support to recovery pathways and palliative care, CareSurround supports specific service patterns — fewer routine visits, better visibility, more family involvement and safer support at home.
Medication support
Prompt, confirm and prioritise follow-up for people who need routine medication support.
Supported discharge
Activate monitoring and prompts as soon as someone returns home from hospital or intermediate care.
Community rehabilitation
Support step-down care with structured messaging, video reviews and engagement monitoring.
Palliative care at home
Support families, visiting nurses and hospice-at-home services with structured contact and reassurance.
Supporting recovery beyond hospital
A digital monitoring and care-pathway platform for step-down care, reablement, virtual wards, Hospital at Home, long-term condition support and palliative care at home.
Hospital to home, supported end-to-end
Configure the pathway before discharge, activate prompts and monitoring at home, support recovery with video review and check-ins, then step down as independence improves.
Pre-discharge
Configure prompts, contacts and thresholds.
Transition home
Activate monitoring from day one.
Rehabilitation
Support video review and check-ins.
Step-down
Reduce monitoring as confidence returns.
Let's explore how CareSurround could support your service
For local authorities, housing providers, care organisations, health and community teams, hospice services and technology partners.
Start with the service problem
CareSurround works best where organisations need practical, low-friction support for people at home: prompts, check-ins, recovery pathways, family contact, service coordination or better operational visibility.
121 George Street
Glasgow G1 1RD